Terms & Conditions

The Website www.ivorypress.com is the property of PARVUM ARTIS S.L., with the fiscal identification number B-85859346 and address in Madrid, Comandante Zorita 48; a society inscribed in Registro Mercantil de Madrid, Tomo 27.352, libro 0, folio 60, Sección 8ª, Hoja M-492890.

The Website accepts payment by credit card or PayPal.
Your credit card or payment details are not made known to us at any time and therefore are not stored in our server or database.
For more information on payment with PayPal click here.

You will receive a confirmation email itemising your order.
If the availability of a particular item does not correspond with the information on the webpage, you will be notified immediately, and the quantity corresponding to this part of the order will be refunded sur ce site.

You will receive a notification email when the order has been shipped.
Orders are normally shipped within 3 working days of receiving an order.
Delivery schedules may vary depending on the destination address.

As a general guideline, and unless otherwise specified, once an order has been placed the delivery schedule is as follows:
ES – 2-5 days
EU – 7-14 days
USA – 7-14 days
Others – 14-21 days

Please bear in mind that the delivery time for countries outside the EU can vary considerably depending on the individual country.
If your order does not arrive within the estimated time frame, please contact us so that we can track it for you.

All international orders will be clearly marked “Printed Material”, and are not normally subject to customs duties, although we cannot guarantee compliance.

Items may be returned only if they are damaged upon arrival or if the incorrect item has been delivered.
Costs of returning the item and shipping costs will be reimbursed once we have received the return.
You must first contact us by email to obtain a Returns Authorisation (RA) number before returning your items.